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How The Dispensary turned multi-store buying into a one-day workflow

About The Dispensary

The Dispensary is a five-location cannabis retailer in Colorado, including several stores in mountain tourism markets where demand fluctuates throughout the year.

Brad Roddy oversees purchasing across all locations while also managing broader retail operations. As the company grew, analyzing inventory data through POS exports and spreadsheets became increasingly time consuming.

After implementing Happy Buyers, The Dispensary centralized its purchasing process, giving the team faster visibility into product performance and a more structured way to manage inventory across every store.

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Client
The Dispensary
Headquarters
Colorado
Number of locations
5
Tool used
Happy Buyers
Industry
Cannabis retail

The challenges

Too much time spent analyzing inventory data

Before Happy Buyers, evaluating inventory performance required exporting reports from the POS and restructuring them manually in spreadsheets. This made routine purchasing decisions slower than they needed to be.

We were spending more time just getting POS data into a usable format than actually evaluating the data, making decisions and placing orders.

For a retailer operating multiple stores, this level of manual analysis made buying unnecessarily complicated.

Managing inventory across seasonal markets

Three of The Dispensary’s locations are in mountain towns where tourism drives demand. Sales can fluctuate significantly between peak and off-season periods.

Those mountain stores… once the snow melts, sales slow down until summer activities start again.

Inventory decisions needed to account for these seasonal shifts without tying up too much cash in slow-moving product.

The solution

Redi partnered with Happy Cabbage to implement Happy Buyers, streamlining day-to-day inventory management and demand forecasting while empowering staff at every level.

Key features included:

A centralized system for buying

Happy Buyers gave The Dispensary a single place to evaluate sales velocity, inventory levels, and purchasing needs across all locations. Instead of working across multiple spreadsheets, Brad can quickly review product performance and place orders within one workflow.

“It made it one spot where I could look at everything and save time for all the other things I have to do and really dial in my ordering. Happy Buyers sped things up quite a bit. It got me out of the minutia of working through spreadsheets and building pivot tables and all the other stuff you end up doing.”

The new workflow allows Brad to manage purchasing for all five stores in a dedicated weekly buying session.

Buying by Product Lines

Happy Buyers also allows the team to manage inventory at the product line level instead of evaluating every SKU individually. Product Lines allow buyers to “bucket” products that share characteristics and sell with similar demand, like 1g pre-rolls or budget wax.

This approach keeps menus balanced without introducing unnecessary complexity. Rather than carrying dozens of similar products, The Dispensary focuses on maintaining a strong selection of reliable vendors within each category.

Sales velocity data also makes it easier to identify slow moving products and continuously refine the assortment.

Adapting inventory to seasonal demand

The Dispensary also uses Happy Buyers to manage the significant differences in demand between its mountain and urban locations.

Rather than relying on past orders or static par levels, Brad adjusts purchasing based on how quickly products are expected to sell at each store. This often means holding tighter inventory in slower periods and increasing depth when demand returns.

“Once the snow melts, the mountain stores won't do nearly as many sales until summer activities start again.”

By focusing on days on hand and product velocity at the store level, Brad can keep inventory lean during slower seasons and avoid tying up cash in excess product.

By using blockout dates within Happy Buyers, Brad can exclude periods of unusually high demand such as holidays, promotions, or peak tourism windows when evaluating sales trends. This prevents those spikes from skewing purchasing decisions during slower periods.

The results

Centralized purchasing

With Happy Buyers in place, Brad now manages ordering for all five stores in just 10-12 hours a week. Previously Brad tried two different full time purchasers that were just not effective at doing the job, which he can now do alone with Happy Buyers.

Impact

Purchasing consolidated across 5 stores
Orders completed in one dedicated buying day
28-30 buying hours saved every week
Headcount reduced by one, saving close to $55k annually

Stronger inventory discipline

Better visibility into sales velocity allows the team to continuously optimize their menu and avoid carrying unnecessary SKUs.

Impact

Ongoing SKU rationalization
Improved inventory turnover
42% reduction in Aged Inventory
Average days on hand at each location cut by 50%

Better margins and discount discipline

Making tighter inventory decisions coupled with better data on margins helped Brad guide the organization to stronger financial performance.

Impact

Increased cash flow where it matters most: profit
Reduced margin cannibalization and increased value perception by not over discounting
Margin increased by 7 points
Average discount % reduced by 4 points

Key takeaway

By centralizing purchasing and focusing on product line performance, The Dispensary built a scalable buying process that supports multiple stores while reducing operational complexity.

Happy Buyers allows the team to make faster decisions with clearer data, helping ensure the right products are on the shelf at the right time.

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